Privacy Policy

At LORENA LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase of our Baby Nest Lounger.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website or make a purchase, we collect personal information to process your orders, improve your experience, and communicate with you effectively. The types of personal information we collect include:

• Personal Identifiable Information: Name, email address, shipping address, phone number, and payment information.
• Usage Data: Information on how you interact with our website, such as IP address, browser type, pages visited, and device information.
• Payment Information: For processing transactions, we may collect payment details through secure third-party payment processors.

2. How We Use Your Information

We use your personal information for various purposes, including:

• To Process Orders: We use the information you provide to complete your orders for the Baby Nest Lounger and deliver products to your specified address.
• To Improve Customer Service: Your information helps us respond to customer service requests and support needs more efficiently.
• To Send Order Updates: We may send order confirmations, shipping updates, and other communications regarding your purchase.
• To Improve Our Website: We analyze user data to enhance the functionality and user experience of our website.
• To Send Marketing Communications: With your consent, we may send promotional emails or newsletters about new products, sales, and updates. You can unsubscribe at any time.

3. How We Protect Your Information

We take security seriously and implement a variety of security measures to protect your personal information. All sensitive payment data is encrypted using SSL technology during transmission, and payment transactions are processed through secure third-party gateways. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may share your personal information with trusted third-party services to complete your order, such as payment processors, shipping carriers, and email marketing platforms. These third parties are obligated to use your data only for specific purposes related to your transaction and are prohibited from using it for other marketing or business purposes.

We do not sell, rent, or trade your personal information to any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand website traffic, and improve website functionality. You can disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

6. Your Data Rights

Depending on your location, you may have rights over your personal data, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal exceptions.
• Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of our emails.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: